Very professional General Manager
The hotel employees where very professional and helpful. The Manager helped us pick out a good restaurant close to the location. Understand the hotel is under construction. GM said the pool will be...
Coming back!
This place was amazing stay. Front desk was the nicest people. Will be back again! The place was in a perfect spot for a cheer competition my daughter was in. Can’t wait to come back with my whole...
Not helpful staff, misleading amenities
The staff was not attentive or knowledgeable. The hot tub was out of service- frustrating due to our back pain traveling. The booking said breakfast was included but had to pay $50, and some inedible.
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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The Manager helped us pick out a good restaurant close to the location. Understand the hotel is under construction. GM said the pool will be...","rating":5,"meta_data":{"tripadvisor":{"rating_image_url":"https:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/ratings\/traveler\/s5.0-25881-5.svg","url":"https:\/\/www.tripadvisor.com\/ShowUserReviews-g32939-d79373-r927768735-Holiday_Inn_Sacramento_Rancho_Cordova_an_IHG_Hotel-Rancho_Cordova_California.html?m=25881#review927768735","data":{"id":"927768735","lang":"en","location_id":"79373","published_date":"2023-11-28T17:37:29-0500","rating":5,"helpful_votes":"0","rating_image_url":"https:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/ratings\/traveler\/s5.0-25881-5.svg","url":"https:\/\/www.tripadvisor.com\/ShowUserReviews-g32939-d79373-r927768735-Holiday_Inn_Sacramento_Rancho_Cordova_an_IHG_Hotel-Rancho_Cordova_California.html?m=25881#review927768735","trip_type":null,"travel_date":"2023-11","text":"The hotel employees where very professional and helpful. The Manager helped us pick out a good restaurant close to the location. Understand the hotel is under construction. GM said the pool will be...","user":{"username":"Julian S","user_location":{"name":null,"id":null}},"title":"Very professional General Manager ","is_machine_translated":false}}},"source":"tripadvisor_free"},{"title":"Coming back! ","text":"This place was amazing stay. Front desk was the nicest people. Will be back again! The place was in a perfect spot for a cheer competition my daughter was in. Can\u2019t wait to come back with my whole...","rating":5,"meta_data":{"tripadvisor":{"rating_image_url":"https:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/ratings\/traveler\/s5.0-25881-5.svg","url":"https:\/\/www.tripadvisor.com\/ShowUserReviews-g32939-d79373-r927742609-Holiday_Inn_Sacramento_Rancho_Cordova_an_IHG_Hotel-Rancho_Cordova_California.html?m=25881#review927742609","data":{"id":"927742609","lang":"en","location_id":"79373","published_date":"2023-11-28T10:20:18-0500","rating":5,"helpful_votes":"0","rating_image_url":"https:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/ratings\/traveler\/s5.0-25881-5.svg","url":"https:\/\/www.tripadvisor.com\/ShowUserReviews-g32939-d79373-r927742609-Holiday_Inn_Sacramento_Rancho_Cordova_an_IHG_Hotel-Rancho_Cordova_California.html?m=25881#review927742609","trip_type":null,"travel_date":"2023-10","text":"This place was amazing stay. Front desk was the nicest people. Will be back again! The place was in a perfect spot for a cheer competition my daughter was in. Can\u2019t wait to come back with my whole...","user":{"username":"Stacy R","user_location":{"name":null,"id":null}},"title":"Coming back! ","is_machine_translated":false}}},"source":"tripadvisor_free"},{"title":"Not helpful staff, misleading amenities","text":"The staff was not attentive or knowledgeable. The hot tub was out of service- frustrating due to our back pain traveling. 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Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.